Systems should hold people — not weigh them down.

I've spent my career bridging policy and practice — from UK financial compliance to community-level work in NYC. After nearly a decade in regulatory operations, I stepped away to work in a Brooklyn butcher shop, learning what systems feel like at the point of impact.

Now, I help mission-driven organizations connect structure to care. I translate complex requirements into practical, human-centered operations — whether that's ensuring customer success, navigating compliance frameworks, or building sustainable solutions.

My approach is grounded in three beliefs:

• Systems must serve people, not the other way around

• Technical expertise is meaningless without real-world context

• Lasting solutions require both rigor and empathy

I specialize in customer success, compliance operations, and community insight — particularly across fintech, real estate, sustainability, and public infrastructure.

From regulatory frameworks to neighborhood relationships — this is where structure meets care.